Zocalo

RECOMMENDATION INDEXSM IDENTIFIES BANKS MOST RECOMMENDED BY U.S. CONSUMERS – PNC, CREDIT UNIONS AND WELLS FARGO LEAD PACK Positive word of mouth (WOM) driven by customer service, interest rates and rewards Negative WOM highlighted through poor customer service, overdraft fees and rate changes CHICAGO, April 29, 2010 – As banks nationwide have closed, restructured or [...]